Covenant Care Connect
Your Personalized Guide to Extraordinary Care
Finding the right care should be simple. That’s why Covenant Care Connect is here, to connect you with the right primary care provider and guide you through the Covenant HealthCare system. Whether you’re new to Covenant or looking for extra support, our care navigators make it easy to get started.
How to Connect
Call Us
The Covenant Care Connect hotline makes it easy to get the care you need with just one call. Whether you’re looking for a primary care provider, need help scheduling an appointment, or have questions about available services, our team is here to guide you. Care Connect offers a convenient, personal way to connect with Covenant HealthCare so you can focus on what matters most, your health.
Care Navigators are available to assist you:
Monday - Friday 7:00 am - 6:00 pm
Message Us
You can message us securely using the MyChart app. If you do not have a MyChart account, you can create one here first. New users can follow the steps below.
- Download the MyChart app (iPhone or Android) or access it using your desktop computer.
- Select Covenant HealthCare as your organization
- Tap "Ask a Question" and choose "Care Connect"
If you already have a MyChart account with Covenant HealthCare you can use the messaging feature, selecting "Ask a Medical Question," "Non-Urgent Medical Question," then select "Care Connect Hotline."
Whether you’re looking for a new doctor or simply need help navigating your care, Covenant Care Connect is here for you. Call or message us today and take the first step toward extraordinary care.
Care Made Simple with Covenant Care Connect
Navigating your care has never been easier with assistance from Care Connect. The Covenant Care Connect team is your free, personal connection to Covenant HealthCare.
We’ll help you:
- Find a primary care provider who meets your needs
- Schedule primary care appointments quickly and easily
- Provide post-visit follow-up and medication support
- Answer general health system questions
- And more
There’s no cost to you, just support when and where you need it.
Why Primary Care Matters
Your primary care provider is your first stop for lifelong health and wellness. They help with preventive care, routine checkups, chronic condition management, and referrals to specialists when needed. Covenant Care Connect makes sure you’re matched with the right doctor or provider, so you can get extraordinary care from the start.
Explore our Covenant Medical Group Primary Care providers and locations—or let our Covenant Care Connect team help you find the right fit.
Other Ways to Connect to Extraordinary Care
Virtual Visits
Virtual Visits are available for some conditions and can offer a convenient way to see a Covenant HealthCare provider virtually from home, work or even while traveling.
Virtual visits with Covenant providers give you convenient access to quality care from the comfort of home. Using secure video technology through MyChart, you can connect with your provider for common health concerns, follow-ups, and ongoing care. It’s a safe, simple way to get the trusted care you need, when and where you need it.
Not all providers offer virtual visits, and some medical conditions may require in-person evaluation and treatment.
Virtual Urgent Care Visits
Virtual visits are convenient for many urgent care conditions.
Please note that Covenant Care Connect is intended for routine medical services only. If you need emergency medical care, dial 911.